Refund Policy

We gladly accept carpet returns. You can clearly report the problem that requires you to return the carpet within one week from your delivery date to info@durananatolia.com.
 

You will need to return it as you received it within one week of our acceptance of your return application for a reasonable reason.
 

Returns from within the United States can be sent directly to our address at:

Nick Miller
Shipping Manager Duran Anatolia
215 Harmon Road
Aurora, Ohio 44202
United States of America
 

Our refund will exclude initial delivery costs. We would like to point out that you will be responsible for the shipping of the product you will return and the shipping costs.